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One Week Delayed - No Cookies :(
I ordered cookies and Great American Cookies shipped them out in a timely manner. However, the package has been sitting in a post office and is now delayed by 7 days (so far). I've reached out to Great American Cookies to receive a refund and have yet to hear back. I'm 6 months pregnant and all I've been craving is some of their cookies. I'm disappointed by the experience and will not order again online.
Great American Cookies
We apologize in the delay in getting back to you. We did what we could to contact the shipper to locate these at their hub and put them on a delivery truck. Please reply to an email we have just sent you regarding a reshipment or refund and we will be happy to take care of you.
The cookies were packaged very well to prevent damage or broken cookies and the box was so pretty! None of my cookies were broken or even cracked! And taste just like I remember! My local mall closed our location when the mall closed for covid and then GAC never opened back up. And I am still super sad my location is closed.
Very disappointed !
I ordered 10 days out for my son to receive on his birthday but he received 2 days late. I tracked the shipment and watched it sit at a Fed Ex facility for 2 days! Not the experience and surprise I hoped for.
Great American cookies
I got my cookies delivered to my house. My kids loved them. 😍 Quick shipping…